“Beautiful clothing, reliable delivery, and wonderful service. I'll definitely be ordering again!”
“Beautiful clothing, reliable delivery, and wonderful service. I'll definitely be ordering again!”
“The packaging felt so elegant, and the sweater was even prettier in person. I'm very happy with my purchase!”
“You can tell every order is packed with care. The presentation was simple, elegant, and professional.”
“I loved opening my Rose package. Everything was carefully packed, and the clothing looked beautiful!”
“I bought two pieces and love them both. Finally a brand that gets it right!”
“Every detail is handled with care, from the beautiful clothing to the thoughtful packaging.”
Why are items discounted up to 70%?
Since we're permanently closing our boutique, we need to sell all remaining items. That's why we've reduced prices by up to 70%—so we can fully clear our inventory and wrap up this final phase more quickly.
Once an item is sold out, it will not be restocked.
Can I return items I purchased during the closing sale?
Yes, of course. Items purchased during our closing sale can also be returned within 30 days of receipt, as long as they are unworn and in perfect condition.
If you have any questions, our customer service team is happy to help you with your return.
What happens if an item or my size is no longer available?
Items from our final collection are only available while supplies last.
Once a style or size is sold out, it will not be restocked. If you can still select your size and add the item to your cart, that means it's currently still available.
How can I track my order?
You can track your order in two ways: either with your order number along with the email address you used at checkout, or directly with your tracking number.
You can find your order number in your email order confirmation. After entering your details on the "Track Your Order" page, you can view the current status of your delivery.
I have a problem with my order. How can I contact you?
If you have any questions about your order, delivery, or returns, you can reach us anytime by email at info@eloise-newyork.com.
Our customer service team will do everything possible to help you quickly and personally.
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